Use Lumen as your CRM
Use Lumen as the one place your team manages every lead, conversation and next step.

Most leads are missed. Lumen decides who to call and then calls them, increasing revenue by 40%.

The problem
Leads from Meta and Google arrive with a name and a phone number, and nothing else. Some are junk. Many good ones are called late, called once, or called by whoever is free.
Your Missed Lead Rate is the share of paid leads that never get a proper chance to buy.
34%
Median Missed Lead Rate in the businesses we've audited
Enter your numbers. We'll use the median Missed Lead Rate.
Using the median Missed Lead Rate: 34%
₹8.5 lakh
a month on leads nobody properly worked
Example based on our median. The free audit measures your real rate from a past lead export, in 48 hours.
Your ad platform gives you a name and a number. Lumen enriches the lead with 300+ signals, creates persona and predicts whether the lead will convert.
How it works
After every call, chat, click, or no response, Lumen updates the lead and decides the next best action. Everything runs on its own until a person is needed. Then human agents are assigned the exact tasks.
Lumen reads 300+ signals and ranks them in seconds.
Lumen is a multi-agent system where each agent does its work so the system runs autonomously and assigns tasks to humans only when required.
Scores and enriches every lead the moment it arrives, so your agents know who to book, who to nurture and who to hand to your best people.
Use Lumen as the one place your team manages every lead, conversation and next step.

Keep your current CRM and Lumen writes every call, chat, status change and task back to it.

If your leads come from ads and your sales happen on calls, Lumen AI fits.
Fill treatment slots with the leads most likely to book and pay.
Get every patient enquiry called, across every centre.
Rank loan and investment leads by intent and ability to pay.
Call the students and parents ready to enrol, first.
Spot serious buyers among hundreds of portal enquiries.
Turn holiday enquiries into bookings before a competitor calls.
Don't see your industry? If you have a sales team on the phone,
Start with prioritisation, add persistence, or run the full stack. Pay per lead in credits, not seats.
Know who to call first.
Reach every one of them.
Reach everyone. Convert the best first.
* Illustrative uplift from combined prioritisation and persistence; results vary by funnel.
Independently audited to SOC 2 Type II and ISO 27001, with security controls you can share with your compliance team.
Data encrypted in transit and at rest, stored in India. Handled in line with India's Digital Personal Data Protection Act.
You decide who sees call recordings and lead data, and for how long.
Lumen AI is a lead-intelligence and conversion platform built by CarePay. It reads 300+ data points on every inbound lead, ranks each one Diamond, Gold, Silver or Bronze, decides the next best action on each lead, and takes it: your sales team calls the best within a minute, AI agents follow up the rest, and every lead's status stays current.
Book a demo and see how Lumen ranks and follows up on the leads already in your pipeline.
Book a demo