More revenue from the leads you already pay for

Most leads are missed. Lumen decides who to call and then calls them, increasing revenue by 40%.

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Lumen AI lead management dashboard

The problem

You pay for every lead. How many do you actually work?

Leads from Meta and Google arrive with a name and a phone number, and nothing else. Some are junk. Many good ones are called late, called once, or called by whoever is free.

Your Missed Lead Rate is the share of paid leads that never get a proper chance to buy.

34%

Median Missed Lead Rate in the businesses we've audited

What your missed leads cost you

Enter your numbers. We'll use the median Missed Lead Rate.

Using the median Missed Lead Rate: 34%

₹8.5 lakh

a month on leads nobody properly worked

₹1.02 crore a year · 1,700 leads a month

Example based on our median. The free audit measures your real rate from a past lead export, in 48 hours.

Every lead, ranked before the first ring

Your ad platform gives you a name and a number. Lumen enriches the lead with 300+ signals, creates persona and predicts whether the lead will convert.

How it works

Lumen decides what happens next, and does it

After every call, chat, click, or no response, Lumen updates the lead and decides the next best action. Everything runs on its own until a person is needed. Then human agents are assigned the exact tasks.

Multiple AI agents work together

Lumen is a multi-agent system where each agent does its work so the system runs autonomously and assigns tasks to humans only when required.

Lumen Intelligence

Scores and enriches every lead the moment it arrives, so your agents know who to book, who to nurture and who to hand to your best people.

Chat Agent
Voice Agent
WhatsApp Agent
Handoff Agent
Delivery Agent
CRM Agent
Reactivation Agent
Reviews Agent
Chat Agent
Voice Agent
WhatsApp Agent
Handoff Agent
Delivery Agent
CRM Agent
Reactivation Agent
Reviews Agent

Runs as your CRM, or works with yours

Use Lumen as your CRM

Use Lumen as the one place your team manages every lead, conversation and next step.

Lumen AI lead management table with priority tiers and status

Integrate with your CRM

Keep your current CRM and Lumen writes every call, chat, status change and task back to it.

CRM integrations including Salesforce, Zoho, HubSpot, and more

Built for businesses where one good call is worth a lot

If your leads come from ads and your sales happen on calls, Lumen AI fits.

Wellness and aesthetics

Fill treatment slots with the leads most likely to book and pay.

Clinic and hospital chains

Get every patient enquiry called, across every centre.

Lending and fintech

Rank loan and investment leads by intent and ability to pay.

Education

Call the students and parents ready to enrol, first.

Real estate

Spot serious buyers among hundreds of portal enquiries.

Travel and holidays

Turn holiday enquiries into bookings before a competitor calls.

Don't see your industry? If you have a sales team on the phone,

Pick how Lumen works for you

Start with prioritisation, add persistence, or run the full stack. Pay per lead in credits, not seats.

Signal

Prioritisation

Know who to call first.

  • Affordability and intent signals on every lead
  • A Diamond, Gold, Silver or Bronze score
  • A brief your caller reads before dialling
+15–17% bookings*

Engage

Persistence

Reach every one of them.

  • AI chat on WhatsApp, instantly, 24/7
  • AI voice that calls back and qualifies
  • Every call scored and coached
+20–22% bookings*

* Illustrative uplift from combined prioritisation and persistence; results vary by funnel.

Your customer data stays yours

SOC 2 Type IIISO 27001

Certified

Independently audited to SOC 2 Type II and ISO 27001, with security controls you can share with your compliance team.

Private by design

Data encrypted in transit and at rest, stored in India. Handled in line with India's Digital Personal Data Protection Act.

Under your control

You decide who sees call recordings and lead data, and for how long.

Frequently Asked
Questions

Lumen AI is a lead-intelligence and conversion platform built by CarePay. It reads 300+ data points on every inbound lead, ranks each one Diamond, Gold, Silver or Bronze, decides the next best action on each lead, and takes it: your sales team calls the best within a minute, AI agents follow up the rest, and every lead's status stays current.

Ready to turn paid leads into revenue?

Book a demo and see how Lumen ranks and follows up on the leads already in your pipeline.

Book a demo